Clients and Projects

Special projects

I have extensive experience from working with commercial, local authority and housing association settings, working as an Associate for two national leading consultancies and a membership organisation.

Research, publications and Business Development

Collaborate Tenant Influence in Boards and Governance, programme development, facilitator and report author, in partnership with Tpas

https://www.tpas.org.uk/collaborate

Collaborate Resident Engagement in Building Safety, programme development, facilitator and report author, in partnership with Tpas

https://www.tpas.org.uk/ebooks/download/25

Collaborate Engagement Maximiser, programme development, facilitator and report contributor in partnership with Tpas and Voicescape https://www.tpas.org.uk/ebooks/download-form/22
Contributor to Tenant Involvement for Local Authority Landlords in partnership with Tpas and Local Government Association (LGA) https://www.tpas.org.uk/knowledge-hub/view/1297
Engaging and Empowering Tenants in Council Owned Housing, researcher and author, in partnership with Tpas and LGA https://www.local.gov.uk/sites/default/files/documents/5.48%20Engaging%20and%20empowering%20tenants%20in%20council-owned%20housing_05.pdf
Speaker at numerous events

Reviewing approaches

Review and develop new services

VIVID - interim customer influence transformation project
Rooftop Housing Group
Habinteg Housing Association
Birmingham City Council
Bournemouth Churches Housing Association
Beyond Housing
Cornwall Housing
Gravesend Churches Housing Assocuation
London Borough of Hounslow
JRHT
Wolverhampton Homes
Nottingham City Homes
Wandle Housing Association
North East Housing
Shepherds Bush Housing Group
Oxford City Council
Plymouth Community Homes
Abri Homes
Greatwell Homes
Newark and Sherwood Homes
Homes in Sedgemoor
Vale of Aylesbury Housing Trust
and many more

Developing Scrutiny and Governance

Review, recruit and new processes

Gateway Community Housing - using Behavioural Insight theory and applying it to engagement and board member recruitment
Flagship Housing - using Behavioural Insight theory and applying it to engagement and board member recruitment
Cornwall Housing
Bassetlaw District Council
Mount Green Housing Association
B3 Living
Women's Pioneer Housing
Paradigm Housing
Citizen Housing
SOHO Housing
Devon and Cornwall Housing Association
and many more

Accreditations

Leading on Tpas Landlord or Contractor accreditation

Estuary Housing Association
Blackpool Coastal Homes
Peaks and Plains Housing Trust
Ongo Homes
Lambeth Homes
Greatwell Homes
Solihull Community Housing
Hull City Council
Wakefield and District Homes
Oxford City Council
Luton Borough Council
Plymouth Community Homes
Travis Perkins
Lovells
Anglian Water
Eastend Homes
Wiltshire District Council
and many more

Regeneration

Project Manager for Independent Resident Advice services

Milton Keynes Council - Serpentine Court
London Borough of Newham - Carpenters Estate and Canning Town
One Housing
London Borough of Lambeth
Gloucester City Homes